54 - What is IOS
IOS- PCDV
- FCA
- IOS is UK developed and managed application. It allows youi to manage Inventry of Stock. Depending on the nature of your request; a Drive IT ticket will need to be managed accordingly. Before you can use the either of these applicaition:
Local FCA certificate installed on users PC
UK ID Set in mypeople
New users & Exisiting users to Complete form
- Retailer Notes
55 - New Retailer/Site
IOS- PCDV
- FCA
- When a new retailer/site/brand is contracted to Stellantis. IOS set up (Dealer code and users) are managed via the onboarding process lead by IT UK Dealer Systems. IT UK dealer systems will contact admins at site and project manage the process from start to finish. A welcome email will be sent to the nominated admins at site
For onboarding queries please email: itukdealersystems@stellantis.com
" When a new retailer/site/brand is contracted to Stellantis. Document Archive set up (Dealer code and users) are managed via the onboarding process lead by IT UK Dealer Systems. IT UK dealer systems will contact admins at site and project manage the process from start to finish. A welcome email will be sent to the nominated admins at site
For onboarding queries please email: itukdealersystems@stellantis.com
- Retailer Notes
56 - Exisitng Users/Retailers/Site
IOS- PCDV
- FCA
- If you need a new account set up within these applications ensure you follow the steps below
Step 1 – Complete form - ****************** ADD FORM HERE ***************
Step 2 – Email form to servicedesk-gbr@hdsupport.stellantis.com
- Retailer Notes
- Ensure retailer is sent a Drive IT refrence number and the form is attched to the Drive IT ticket
Service or Application - United Kingdom-Dealer Contacts-E-P
Configuration Item - United Kingdom-Dealer Contacts-E-P or UserAccount
Assignment Group - E_GBR_XXX_LOC_OPERATIONAL_SUP
57 - IOS Errors
IOS- PCDV
- FCA
- If you are having issues within the application or accessing the application ensure you follow the steps below
Step 1 – Email or call Retailer Helpdesk with the folowing information
UK ID, Name, Email address, contact number screen shot of error/issue, Dealer Code
- Retailer Notes
- Service or Application - United Kingdom-IOS-E-P
Configuration Item - United Kingdom-IOS-E-P
For errors within the application Assignment Group -
E_GBR_XXX_FCA_UK_IT_SYSTEMS_FCA
Issues accessing the application (certificate issue) Assignment Group - E_GBR_XXX_LOC_OPERATIONAL_SUP