48 - What is WE Connect
We Connect- PCDV
- FCA
- n/a
- Retailer Notes
59 - New Retailer/Site
Connect D- PCDV
- FCA
- When a new retailer/site/brand is contracted to Stellantis. Connect D set up (Dealer code and users) are managed via the onboarding process lead by IT UK Dealer Systems. IT UK dealer systems will contact admins at site and project manage the process from start to finish. A welcome email will be sent to the nominated admins at site
For onboarding queries please email: itukdealersystems@stellantis.com
" When a new retailer/site/brand is contracted to Stellantis. Document Archive set up (Dealer code and users) are managed via the onboarding process lead by IT UK Dealer Systems. IT UK dealer systems will contact admins at site and project manage the process from start to finish. A welcome email will be sent to the nominated admins at site
For onboarding queries please email: itukdealersystems@stellantis.com
- Retailer Notes
45 - Issues/Error within the MICS system
MICS Erros- PCDV
- FCA
- If you are having issues within the application or accessing the application ensure you follow the steps below
Step 1 – Email or call Retailer Helpdesk with the folowing information
UK ID, Name, Email address, contact number screen shot of error/issue, Dealer Code - Retailer Notes
- Ensure retailer is sent a Drive IT refrence number
Service or Application - United Kingdom-Manual Invoicing-E-P
Configuration Item - United Kingdom-Manual Invoicing-E-P or User Account
For errors within the application Assignment Group -
E_GBR_XXX_FCA_UK_IT_SYSTEMS_FCA
For accesing the application (certificate issue) Assignment Group -
E_GBR_XXX_LOC_OPERATIONAL_SUP
60 - Exisitng Users/Retailers/Site
Connect D- PCDV
- FCA
- If you need a new account set up within these applications ensure you follow the steps below
Step 1 – Complete form - ****************** ADD FORM HERE ***************
Step 2 – Email form to servicedesk-gbr@hdsupport.stellantis.com
- Retailer Notes
- Ensure retailer is sent a Drive IT refrence number and the form is attched to the Drive IT ticket
Service or Application - United Kingdom-Dealer Contacts-E-P
Configuration Item - United Kingdom-Dealer Contacts-E-P
Assignment Group - E_GBR_XXX_LOC_OPERATIONAL_SUP
40 - Exisiting user to AFRL
AFRL Acces- PCDV
- FCA
- If you already have an account set up within AFRL and you require the ability to register for another one your groups sites or brands. Please ensure you follow the steps below
Step 1 – Complete AFRL form - ****************** ADD FORM HERE ***************
Step 2 – Email form to servicedesk-gbr@hdsupport.stellantis.com - Retailer Notes
- Ensure retailer is sent a Drive IT refrence number and the form is attched to the Drive IT ticket
Service or Application - United Kingdom-AFRL-E-P
Configuration Item - United Kingdom-AFRL-E-P or UserAccount
Assignment Group - E_GBR_XXX_FCA_UK_IT_SYSTEMS_FCA
Remember: To access AFRL retailer will need:
Local FCA certificate installed on users PC