49 - New Retailer or Site
Retailer Certificate- PCDV
- FCA
- For security purposes FCA UK Applications require a certificate to be accessed. You will need a certificate to access AFRL, IOS, MICS & Document Archive.
When a new retailer/site/brand is contracted to Stellantis. Certificates are managed via the onboarding process lead by IT UK Dealer Systems. IT UK dealer systems will contact admins at site and project manage the process from start to finish. A welcome email will be sent to the nominated admins at site
For onboarding queries please email: itukdealersystems@stellantis.com
- Retailer Notes
41 - Afrl Error - TCO
AFRL Error- PCDV
- FCA
- Retailer Notes
53 - Exisitng Retailers or site
FCA Document Archive- PCDV
- FCA
- UK IT manage Document Archive application. If you need a new account set up or changes within the Docuemnt Archive application or to report issues or concerns; ensure you follow the steps below
Step 1 – Email or call Retailer Helpdesk with the folowing information
UK ID, Name, Email address, contact number, Dealer Code
- Retailer Notes
- Ensure retailer is sent a Drive IT refrence number
Service or Application - UK PARIS_DOCUMENT ARCHIVE-E-P
Configuration Item - User Account
For new user set ups or access issues - Assignment Group - E_GBR_XXX_LOC_OPERATIONAL_SUP
For issues within application - Assignment Group -E_GBR_XXX_UK-ICT-INFRASTRUCTURE
43 - What is MICS
MICS- PCDV
- FCA
- MICS is a UK developed and managed application. To support retialer claims (xF brands) Depending on the nature of your request; a Drive IT ticket will need to be managed accordingly. Before you can use the either of these applicaitions:
Local FCA certificate installed on users PC
UK ID Set in mypeople
New users & Exisiting users to Complete form - Retailer Notes
45 - Issues/Error within the MICS system
MICS Erros- PCDV
- FCA
- If you are having issues within the application or accessing the application ensure you follow the steps below
Step 1 – Email or call Retailer Helpdesk with the folowing information
UK ID, Name, Email address, contact number screen shot of error/issue, Dealer Code - Retailer Notes
- Ensure retailer is sent a Drive IT refrence number
Service or Application - United Kingdom-Manual Invoicing-E-P
Configuration Item - United Kingdom-Manual Invoicing-E-P or User Account
For errors within the application Assignment Group -
E_GBR_XXX_FCA_UK_IT_SYSTEMS_FCA
For accesing the application (certificate issue) Assignment Group -
E_GBR_XXX_LOC_OPERATIONAL_SUP