58 - What is Connect
Connect D- PCDV
- FCA
- Connect D is UK developed and managed application. It allows you to log car flow requests/issues. Depending on the nature of your request; a Drive IT ticket will need to be managed accordingly.
- Retailer Notes
59 - New Retailer/Site
Connect D- PCDV
- FCA
- When a new retailer/site/brand is contracted to Stellantis. Connect D set up (Dealer code and users) are managed via the onboarding process lead by IT UK Dealer Systems. IT UK dealer systems will contact admins at site and project manage the process from start to finish. A welcome email will be sent to the nominated admins at site
For onboarding queries please email: itukdealersystems@stellantis.com
" When a new retailer/site/brand is contracted to Stellantis. Document Archive set up (Dealer code and users) are managed via the onboarding process lead by IT UK Dealer Systems. IT UK dealer systems will contact admins at site and project manage the process from start to finish. A welcome email will be sent to the nominated admins at site
For onboarding queries please email: itukdealersystems@stellantis.com
- Retailer Notes
60 - Exisitng Users/Retailers/Site
Connect D- PCDV
- FCA
- If you need a new account set up within these applications ensure you follow the steps below
Step 1 – Complete form - ****************** ADD FORM HERE ***************
Step 2 – Email form to servicedesk-gbr@hdsupport.stellantis.com
- Retailer Notes
- Ensure retailer is sent a Drive IT refrence number and the form is attched to the Drive IT ticket
Service or Application - United Kingdom-Dealer Contacts-E-P
Configuration Item - United Kingdom-Dealer Contacts-E-P
Assignment Group - E_GBR_XXX_LOC_OPERATIONAL_SUP
61 - Connect D Errors
Connect D- PCDV
- FCA
- If you are having issues within the application or accessing the application ensure you follow the steps below
Step 1 – Email or call Retailer Helpdesk with the folowing information
UK ID, Name, Email address, contact number screen shot of error/issue, Dealer Code
- Retailer Notes
- Service or Application -
Configuration Item - ?????
For errors within the application Assignment Group -
???????????
Issues accessing the application (certificate issue) Assignment Group -???