54 - What is IOS
IOS- PCDV
- FCA
- IOS is UK developed and managed application. It allows youi to manage Inventry of Stock. Depending on the nature of your request; a Drive IT ticket will need to be managed accordingly. Before you can use the either of these applicaition:
Local FCA certificate installed on users PC
UK ID Set in mypeople
New users & Exisiting users to Complete form
- Retailer Notes
46 - Whats is Mypeople?
Mypeople- PCDV
- FCA
- Mypeople is a Stellantis Central developed and managed application. Allowing you to adminmster accoutns for systems access. Depending on the nature of your request; a Drive IT ticket will need to be managed accordingly. Mypeople adminisration is the responsabilty of the main admin within the retailers group. Your UK ID will give you access to multiple systems across Stellantis.
For help and support with mypeople; contact the retailler helpdesk and provide your Name, UK ID, Contact number, email address, screenshot of issue. Dealer code - Retailer Notes
- Ensure retailer is sent a Drive IT refrence number
Service or Application - MYUSERS-E-P
Configuration Item - MYUSERS-E-P
Assignment Group - E_ITA_XXX_HD1_UK_ENG
63 - OCF
AFRL- PCDV
- FCA
- Retailer Notes
- Ensure retailer is sent a Drive IT refrence number and the form is attched to the Drive IT ticket
Service or Application - LINK Entry-E-P
Configuration Item - LINK Entry-E-P-OCFCCF
Assignment Group -
E_GBR_XXX_DEALER_FLEET_SPECIALIST_SUPPT
38 - How to contact the Retailer Helpdesk
Retailer Helpdesk- PCDV
- FCA
- You can obtain Systems support by contacting the Retailer Helpdesk; This will ensure your Incident or Request is managed by the relevant resolver group and in turn you will receieve a Drive IT refrence. PROVIDE INFO
TEL: (+44) (0) 8456 030 637
EMAIL: servicedesk-gbr@hdsupport.stellantis.com - Retailer Notes
52 - New Retailer or Site
FCA Document Archive- PCDV
- FCA
- When a new retailer/site/brand is contracted to Stellantis. Document Archive set up (Dealer code and users) are managed via the onboarding process lead by IT UK Dealer Systems. IT UK dealer systems will contact admins at site and project manage the process from start to finish. A welcome email will be sent to the nominated admins at site
For onboarding queries please email: itukdealersystems@stellantis.com
- Retailer Notes